How do I solve the login issue on Windows 10?

Available on:
Free
Premium
Business

This solution is related to the error message: "Couldn't Log In, Unhandled exception ocurred during login."

This issue is related to a Credential Manager issue on your Windows 10 installation.

To resolve this you should:

  1. Go to the Windows Start menu.
  2. Type in "Services" and select the "Services" Desktop app.
  3. Right-click "Credential Manager" and Start or Restart your Credential Manager service.

 

Please see below...

Have more questions? Submit a request